Lola Bicycles recognises that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site or sites operated by Lola Bicycles and/or any of its other affiliates. Other Lola Bicycles branded or co-branded sites may operate under their own privacy policies. Lola Bicycles has taken all reasonable measures to ensure its compliance with the Singapore Personal Data Protection Act 2012.
In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Lola Bicycles requests identifying information when you:
1. Register on any part of our web site.
2. Place an order or request notification of order status.
3. Provide feedback to an online survey or tell us about an idea or suggestion.
4. Participate in a rebate programme, contest, or other promotional offer.
5. Register to receive mailings, such as a product catalog, or e-mail notification such as when a product will become available.
6. Request information or files from technical support or customer service.
In these instances, Lola Bicycles will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time as described in the Opting-Out section below.
What Lola Bicycles Will Do With Your Information
If you choose to give us personal information for any of the purposes above, this information is retained by Lola Bicycles and will only be used by Lola Bicycles to support your customer relationship with us. For example, we may send you a mailed announcement of product upgrades, special offers, and other new products and services from Lola Bicycles. We will not disclose your personal information to third parties without your consent, except to vendors which provide services to Lola Bicycles as described in this policy or where we believe we are obligated to provide it under law such as in response to a summons. Lola Bicycles may also enhance or merge your information collected on the web site with data from other Lola Bicycles sources or third parties for purposes of marketing products or services to you.
Lola Bicycles Traffic Analyses
These data collection methods will not collect any personal information, such as names, addresses, email addresses, from Site visitors. The data collected does not create or store individual profiles about our visitors. At any time, you may elect to opt out of receiving tracking cookies through the internet options on your browser.
Lola Bicycles provides several easy means for you to tell us you do not wish to receive e-mails. If you do not want to receive any information about products or services that we feel may be of interest to you, you can simply tell us at the time you give us your personal information by checking the appropriate box. Or, at any other time you can easily opt out of by going into your account and changing your preferences. You will also be able to respond to any e-mail you receive by replying to the "unsubscribe" information included with the mailing. You can also advise us by letter to the address below at any time.
To: Lola Web Master
120 Tanjonj Rhu Road, 07-02 Casuarina Cove, Singapore 436904
What Others May Do With Your Information
Lola Bicycles does not share, rent, or sell any personally identifying information provided through this Site (such as your name or email address) to any outside organisation for use in its marketing or solicitations. From time to time Lola Bicycles may use agents or contractors who will have access to your personal information to perform services for Lola Bicycles (such as a database management service), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Lola Bicycles. In addition, Lola Bicycles may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.
Third Party Links
The Site does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave the site or sites operated by Lola Bicycles Singapore Pte Ltd and/or any of its other affiliates, Lola Bicycles cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.